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Legal & Support

Terms • Privacy • Contact | JCC.lk — Jayathissa Lanka Enterprises (PVT) LTD
JCC.lk — Legal & Support

Terms & Conditions, Privacy Policy, and Contact

Everything about using our services and how we protect your data—on one clean page. Jump to a section or message us anytime.

Terms & Conditions

Effective date: 2025-08-21 • Last updated: 2025-08-21

1) Scope & Acceptance

These Terms govern purchases, bookings, and services provided by Jayathissa Lanka Enterprises (PVT) LTD (“we”, “us”). By placing an order, booking transport, or enrolling in a course, you agree to these Terms.

2) Sales & Warranty

  • Products carry manufacturer/shop warranty as stated on the invoice.
  • Returns for unopened items within 7 days unless noted otherwise.
  • Software/configuration issues are excluded from hardware warranty.

3) Repairs & Data

  • You should back up your data prior to repair; we are not liable for data loss.
  • Diagnostic fees may apply if repair is declined or beyond economical repair.
  • Success rates for liquid/board damage cannot be guaranteed.

4) Transport (Express)

  • Bookings are confirmed upon advance payment. Cancellation fees may apply based on notice period.
  • Passengers must follow safety guidelines and crew instructions.
  • Delays due to traffic, weather, or force majeure are outside our control.

5) Academy

  • Course schedules may shift subject to minimum enrollment.
  • Certificates issued upon meeting attendance and assessment requirements.

6) Payments

  • Accepted methods: VISA/Mastercard, bank & online transfers, cash/LankaQR, and cheque (selected customers).
  • Late payments on contracts may incur administrative fees.

7) Quotes & Pricing

  • Quotes are valid for 7 days unless otherwise noted.
  • Prices may vary due to exchange rates or supplier changes.

8) Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the relevant product or service.

9) Contact for Terms

Questions? Email info@jcc.lk or message us on WhatsApp at +94 77 437 0039.

Privacy Policy

Effective date: 2025-08-21 • Last updated: 2025-08-21

What We Collect

  • Contact details (name, email, phone/WhatsApp)
  • Order/booking details, device or service information
  • Basic analytics/cookies to improve site performance

How We Use Data

  • To process orders, bookings, courses, support, invoicing, and legal compliance
  • To communicate status updates and after-sales support

Sharing

We do not sell personal data. Limited sharing with payment gateways, delivery partners, and service providers under confidentiality and purpose limitation.

Security

We apply reasonable technical and organizational measures. Online payments are processed through secure third-party providers.

Your Rights

  • Access, correction, deletion (subject to legal retention)
  • To contact us: info@jcc.lk

Data Retention

We retain records as required by law and for legitimate business needs, then delete or anonymize.

International Transfers

Where data is processed outside Sri Lanka, we use appropriate safeguards and contracts with service providers.

Contact for Privacy

Email info@jcc.lk • WhatsApp +94 77 437 0039

Contact Us

WhatsApp Now

Reach Us

  • WhatsApp / Hotline: +94 77 437 0039
  • Email: info@jcc.lk
  • Hours: 8.30 AM – 7.30 PM (Mon–Sun)
  • Address: Jayathissa City Center, Sri Lanka